Training materials, recorded webinars, homework assignments, tips and worksheets for examiners are available on this page.

*** We are in the process of updating our website. Thank you for your patience. For the most current information, please contact the WSQA office at (253) 277-1142 or ***



Examiner Training Dates

November 17 - 19, 2015

Bloodworks Northwest
701 SW 39th St
Renton, WA 98057

For more information call or email WSQA or

Preparation Courses

Participation by Board members in preparation courses is critical to the success of the Program because these courses include a detailed review of the Criteria for Performance Excellence evaluation process, scoring system, consensus development, site visit requirements, and Code of Ethical Standards. Examiners select the desired certification path. Examiners must then attend the required training for the selected review path. Selected Examiners who cannot attend the required training and do not complete the required pre-work for the training will not serve as Examiners.

Homework for Examiner Training

Instructions for homework will be emailed to you upon your registration. Contact the WSQA office if you plan to be an examiner in 2015-16.

Examiner Resources

The following resources are provided through the Baldrige National Quality Program.

Comment Writing Guidelines

Table of Expected Results

Feedback Report Template

Ethics Policy

Conflict Determination Form



We will be providing Scorebook Navigator services in partnership with Rocky Mountain Performance Excellence. Instruction and materials will be available as part of your examiner training.